Gartner Information Technology Research

What Executive Leaders Need to Know About Change Fatigue: Causes, Consequences and How to Fix It

Published: 28 January 2021

ID: G00734639

Analyst(s): Communications Research Team

Summary

Organizations that underestimate negative employee reactions to change fail to provide employees with the change execution support they need. Executive leaders must understand what comprises change fatigue, how it affects business outcomes and how to manage it during periods of transformation.

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