Gartner Information Technology Research

3Q20 Earnings Calls Analysis: Status of COVID-19 Impact and Recovery Efforts of Top U.S. Banks

Published: 08 February 2021

ID: G00738462

Analyst(s): Financial Services Business Leader Research Team


In 3Q20, top U.S. banks began to reduce credit loss provisions and see digital adoption stabilize, but cannot yet put their excess liquidity to use. Financial services business unit executives responsible for strategy and transformation can benchmark themselves against the top 10 U.S. banks.

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