Gartner Research

Critical Capabilities for Data and Analytics Service Providers

Published: 19 February 2021

ID: G00467318

Analyst(s): Gareth Herschel , Twiggy Lo , Jorgen Heizenberg , Divya Radhakrishnan , Shubhangi Vashisth


Service providers vary considerably in their suitability for different types of data and analytics initiatives. This Critical Capabilities report will help data and analytics leaders shortlist appropriate service providers across six typical use cases.

Table Of Contents


What You Need to Know


  • Accenture
  • Atos
  • Capgemini
  • Cognizant
  • Deloitte
  • DXC
  • EXL
  • EY
  • Genpact
  • HCL
  • IBM
  • Infosys
  • KPMG
  • NEC
  • NTT Data
  • PwC
  • TCS
  • Tech Mahindra
  • Wipro
  • Business Acumen
  • Business Process Transformation
  • Business Change Management
  • Technology Enablement
  • Asset-Based Services
  • Analytics and BI Service Expertise
  • Data Management Service Expertise
  • AI/ML Service Expertise
  • D&A Governance Expertise
  • D&A as a Service
  • Strategy and Consulting
  • Analytics and BI Implementation
  • Data Management
  • Data Science and AI/ML
  • Governance
  • Managed Services

Inclusion Criteria

Gartner Recommended Reading

Critical Capabilities Methodology

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