Gartner Research

Scaling Digital Business Requires an Enterprise Operating Model Perspective

Published: 24 February 2021

ID: G00723924

Analyst(s): Janelle Hill , Peter Skyttegaard , Tomas Nielsen


All strategic shifts impact business capabilities and trigger operational interdependencies. Gartner’s enterprise operating model helps CIOs identify and communicate these interrelated changes that, if not resolved, will derail execution of the digital strategy at scale.

Table Of Contents

Strategic Planning Assumption


Research Highlights

Gartner Recommended Reading

Note 1: Designing Operating Models for Business Units Independently

Note 2: Business Capability Modeling

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