Gartner Research

Healthcare and Life Science Top Actions for 2021: Consumer Engagement

Published: 25 February 2021

ID: G00740906

Analyst(s): Kate McCarthy

Summary

In the wake of COVID-19, healthcare and life science organizations face continued disruption to their business models and consumer engagement strategies. CIOs must invest in orchestrated, personalized consumer engagement to fuel business model evolution and close gaps in health equity.

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