Gartner Research

Direct-to-Consumer Business Model Risk Mitigation, Part 3 — Key Capabilities for D2C Supply Chain Success

Summary

CSCOs need to evolve their supply chain D2C strategy as it moves from concept to pilot to scale. This research shares the key process, technology and physical capability gaps companies must build or buy as they step through the stages of establishing D2C viability, loyalty and profitability.

Published: 03 May 2021

ID: G00747524

Analyst(s): Simon Bailey Chris Kina

Table Of Contents

Overview

Strategic Planning Assumption

Introduction

Impacts and Recommendations

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