Gartner Research

Top Trends in Capturing New Value for Communications Service Providers in 2021

Summary

CSPs continue to struggle to create new value while optimizing existing business. They are increasingly deploying 5G capabilities and participating in digital ecosystems. To create differentiating value, CSP CIOs should make use of intelligent digital ecosystems and composable business strategies.

Published: 18 May 2021

ID: G00742719

Analyst(s): Mentor Cana Amresh Nandan Ted Chamberlin Sylvain Fabre Kosei Takiishi

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