Gartner Research

Part 1 — Enable Competitive Advantage With End-to-End Supply Chain Segmentation: Segment Based on Customer Order Needs

Summary

Differentiated service enables supply chain competitive advantage across service level, lead time, cost and choice. CSCOs can learn how customer-need alignment allows end-to-end supply chain operating model archetypes to enable profitable revenue growth across diverse business and customer needs.

Published: 07 June 2021

ID: G00744088

Analyst(s): Jennifer Loveland Casey Logan

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