or call $bacContact$
Gartnerの2021年View From the Board of DirectorsサーベイおよびCEO／上級経営陣向けサーベイの結果を見ると、いずれの役職も、自社がパンデミックから力強く回復するためには、CX向上に関わる要因の優先度を上げる必要があると考えている。経営幹部レベルのリーダーは、こうした意見の変化を無視すべきではない。
Published: 20 July 2021
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