Cloud IT services are becoming the preferred model in support of adoption of cloud-based capabilities to drive business transformation. Offering managers investing in this market must identify specific risks and opportunities to inform their investment decisions.
Strategic Planning Assumption
Gartner Recommended Reading
Evaluation Criteria and Methodology
Note 1: Gartner’s 2020 Cloud End-User Buying Behavior Study
Note 2: 2020 Gartner Digital Friction Survey
Note 3: 2021 Gartner Reimagining Technology Work Survey