Gartner Research

Optimize Your Content Services Portfolio by Measuring Your Organization’s Content Flow

Summary

Organizations store content within many disconnected repositories, disrupting the flow of content to employees when they need it most. Application leaders should use content flow metrics to measure the effectiveness of services and rationalize their content services portfolio.

Published: 09 August 2021

ID: G00730868

Analyst(s): Marko Sillanpaa Michael Woodbridge

Table Of Contents

Overview

Introduction

Analysis

Gartner Recommended Reading

Note 1: What Is a Content Services Application?

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