Gartner Research

Case Study: Skills-Based Matrix Recruiting Structure (Manulife)

Summary

Silos in traditional recruiting structure impede productivity, especially when hiring for critical skills in an uncertain business environment. Recruiting leaders at Manulife structured their recruiting team in a skills-based matrix to drive critical skills focus and develop recruiter agility.

Published: 31 August 2021

ID: G00757677

Analyst(s): Recruiting Research Team

Table Of Contents

Overview

Solution Highlights

Challenge

Business Context

Solution Overview

Results

Recommendations

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