Gartner Research

Critical Capabilities for Life Insurance Policy Administration Systems, Europe


Rearchitecture to the cloud and conversion of services to RESTful APIs dominate R&D of life insurance policy administration vendors. Insurance CIOs should use this Critical Capabilities document to examine the capabilities and maturity of these offerings alongside other core competencies.

Published: 22 September 2021

ID: G00738168

Analyst(s): Laurie Shotton Rajesh Narayan

Table Of Contents


What You Need to Know


  • Agito
  • DXC Technology
  • Fadata
  • Lumera
  • msg life
  • Sapiens
  • Tata Consultancy Services
  • New Product Development/Maintenance
  • New Business Management
  • Workflow and Process Management
  • Component-Based Architecture
  • Ongoing Policy Administration
  • Group Servicing Functionality
  • Reporting and Analytics
  • Claims Management
  • Product Configuration
  • Straight-Through Processing of Applications
  • Contract Changes and Claims Support
  • Group Business Support
  • Adaptability of the System
  • Digital Business Support
  • Decision Support

Inclusion Criteria

Gartner Recommended Reading

Critical Capabilities Methodology

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