Gartner Research

3 Imperatives When Developing Products as an IT Services Provider


Many IT services companies seek growth by adding products to their portfolios or pivoting to productized offerings. Offering managers making this transition must recognize the impact on organizational operating models and instill the discipline of product management across their organizations.

Published: 07 October 2021

ID: G00754068

Analyst(s): Chris Meering Fabio Di Capua Eric Cheung

Table Of Contents


Strategic Planning Assumption



Gartner Recommended Reading

Note 1: Example Products Created by IT Services Providers

Note 2: Financial Returns Associated With Project Services Versus Product Companies

Note 3: Difference in Approach Between Product-Focused and Services-Focused Organizations

Note 4: IT-Services-Related Assets Spectrum

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