Many IT services companies seek growth by adding products to their portfolios or pivoting to productized offerings. Offering managers making this transition must recognize the impact on organizational operating models and instill the discipline of product management across their organizations.
Strategic Planning Assumption
Gartner Recommended Reading
Note 1: Example Products Created by IT Services Providers
Note 2: Financial Returns Associated With Project Services Versus Product Companies
Note 3: Difference in Approach Between Product-Focused and Services-Focused Organizations
Note 4: IT-Services-Related Assets Spectrum