Gartner Research

Asset Management Firms Are Finally Making Headway on Customer Experience: A Trend for 2021

Summary

Customer experience is among the top three digital initiatives for investment management firms in 2021. This research gives asset management CIOs actions and implications that demonstrate how this trend is being addressed to improve the customer experience.

Published: 18 October 2021

ID: G00758812

Analyst(s): Ali Merji

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