Gartner Research

Critical Capabilities for Enterprise Information Archiving

Published: 24 January 2022


EIA products support the archive, e-discovery, compliance and analytics use cases, and vendor solutions that manage digital communications and application/user-generated content vary widely. I&O leaders should use this research to determine which vendor(s) align with their organizational needs.

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Key Findings
  • Artificial intelligence/machine learning is foundational for market-leading enterprise information archiving solutions, differentiating based on the maturity of data models and the ability to adapt to organization requirements.

  • Workstream collaboration tools differ from email communications, introducing new types of dialogue behavior and abilities, such as reactions, edits and delete posts. Widely adopted by all industries, organizations are establishing policies for their compliant use and exploring opportunities to extract business intelligence.

  • Many vendors provide sufficient product features and operational capabilities to support multiple EIA use cases.

  • With the increased growth in data from new content sources, data reduction and life cycle management requirements

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  • Archive360 Archive2Azure
  • Barracuda Cloud Archiving Service
  • Global Relay Archive
  • Jatheon Cloud Archiving
  • Micro Focus Digital Safe
  • Microsoft 365 Compliance
  • Mimecast Cloud Archive
  • Proofpoint Enterprise Archive
  • Smarsh Enterprise Archive
  • Solix Technologies Common Data Platform
  • Veritas Technologies Enterprise
  • ZL Tech Unified Archive
  • Admin/Data Services/Platform
  • Search/Index
  • Policy Management
  • Digital Communication Content
  • Application/User-Generated Content
  • E-Discovery
  • Supervision/Surveillance
  • AI/ML
  • Archive
  • Compliance
  • E-Discovery
  • Analytics

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Critical Capabilities: A deeper look into provider offerings

How does a Critical Capabilities report work?

As a companion to the Magic Quadrant™, a Critical Capabilities report scores competing products and services against a set of meaningful differentiators. It reveals which options are the best fit in various use cases to help you focus on the vendors best suited to your needs.

A Critical Capabilities report is more than just a diagram. You also get:

Sharper focus

Narrow down the product and service criteria most important to you.

Individualized use cases

Use interactive features to customize usage scenarios based on your organization’s unique needs.

Faster decision making

Use data to speed up provider selection and accelerate the procurement process.

A Gartner Critical Capabilities report is just one of our many offerings.

We provide actionable, objective insight to help organizations make smarter, faster technology decisions to stay ahead of disruption and accelerate growth.

Pick the right provider with confidence

We use a Critical Capabilities report, the Magic Quadrant and more to ensure you select the best-fit provider to avoid the costly repercussions of a poor decision.

Align deal structures and optimize spend

We benchmark pricing against the market so you avoid unnecessary charges.

Reduce complexity and risk

We analyze contract terms and conditions to protect you against future price increases and unanticipated costs.

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