Published: 10 February 2022
Gartner Business Quarterly is a journal for C-suite leaders and their teams, offering proven guidance in a themed collection of concise articles. This issue’s focus: lessons from the “Big Quit” that will help your enterprise survive — and win — the talent wars.
“The Beatles: Get Back”covers three weeks in 1969, but the documentary’s release in late 2021 seemed like impeccable timing. A central plot twist in the film is George Harrison’s calm announcement: “I’m leaving the band now.” And since last spring, millions of workers around the world have made the same decision and delivered their farewells: “See you ‘round the clubs.”
With employees departing to sit on the sidelines of the labor market, to earn more money elsewhere or to switch fields altogether, don’t rely on wishful thinking that this trend will fade away in 2022. The war for talent is broader and fiercer than before the pandemic, and every enterprise still needs people.
This issue of Gartner Business Quarterly helps you handle immediate pain — operating short-staffed, trying to recruit faster and better, staving off competitors who dangle big paydays in front of your workforce. You’ll also get counsel for shoring up retention over time. You must be fair. Yes, you can give flexibility to the front line. And you might be surprised to learn what in-house lawyers value most.
The short articles inside contain real-world experience from a global group of organizations, including Arm Ltd.; Blue Cross, Blue Shield Association; Buckman Labs; Dell Technologies; Fujitsu; Nationwide; Texas Instruments; and Xerox.
A Framework for Assessing Attrition Risk: Who Wants to Pack Up, and Why?
Employees Will Leave; Their Knowledge Doesn’t Have To
Steps to Work Through Staff Shortages
4 Bold Ways to Disrupt Pay-Based Plays for Your Talent
To Solve the Recruiting Crisis, Make Hiring a Team Sport
4 Hard Questions to Ask About Your Company’s Fairness Strategy
The Whiteboard: Big Questions to Ask About Supporting Frontline Workers
Personal Fulfillment Is the Secret to Highly Engaged Legal Teams
Adapt Agile Methods to Give Employees Time to Think (and a Reason to Stay)
3 Ways to Help Managers Lead With Empathy
Build Employee Trust Through Better Communication
Workforce Disclosure for Investors Can Also Lure Talent: A Q&A With Bank of America Corporate Secretary Ross Jeffries
GBQ helps you align with others and reach peak effectiveness, so your enterprise can achieve its goals, be bold and principled, and bring employees, investors and the public along for the ride.
Our standing departments keep you up to speed — Cutting Edge (a look at provocative new data) and Briefs (short takes about smarter spending and planning, talent and culture, growth and innovation, and data and technology).
Corporate Strategy Research Team