Published: 22 February 2022
Summary
Network leaders remain focused on performance, cost optimization, agility and innovation when choosing providers for their network services. I&O leaders should leverage this research to assess providers’ offerings for WAN services, cloud interconnect and managed SD-WAN and NFV/uCPE.
Included in Full Research
Overview
Key Findings
All service providers in this report offer carrier-based cloud interconnect (CBCI) solutions for direct connectivity into key cloud providers, though the number of cloud providers varies widely.
Most providers support at least three SD-WAN vendors and at a minimum support routing, security, optimization and visibility virtual network functions (VNFs).
All providers in this report have improved their internet-based transport by introducing more local ISP partners, and some providers have introduced enhanced internet services.
Prices for all WAN services in this report continue to decline annually on a global basis, and using a competitive RFP process involving multiple providers typically yields savings
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Strategic Planning Assumptions
- Arelion
- AT&T
- BT
- Colt Technology Services
- Deutsche Telekom
- GTT
- Lumen
- Masergy
- NTT
- Orange Business Services
- PCCW Global
- Riedel Networks
- Singtel
- Sparkle
- Tata Communications
- Telstra
- Verizon
- Vodafone
- WAN Services, North America
- WAN Services, Latin America
- WAN Services, EMEA
- WAN Services, Asia/Pacific
- WAN Services, Global
- Carrier-Based Cloud Interconnect
- Managed SD-WAN, North America
- Managed SD-WAN, Latin America
- Managed SD-WAN, EMEA
- Managed SD-WAN, Asia/Pacific
- Managed SD-WAN, Global
- uCPE/NFV Services
- Network on Demand
- Intra-North America Network
- Intra-Latin America Network
- Intra-EMEA Network
- Intra-Asia/Pacific Network
- Global Network
Gartner Recommended Reading
Critical Capabilities Methodology