Published: 02 March 2022
CHROs can help drive their organization’s ESG strategy by effectively measuring employee voice on ESG issues. CHROs should consider the perspectives of various employee segments, balance these against potential business impact and feasibility, and establish a two-way dialogue on ESG issues.
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Organizations looking to build or improve upon their environmental, social and governance (ESG) strategy should measure employee voice on ESG to ensure employee perspectives are included in strategic decisions.
Employees prioritize ESG topics differently, so listening efforts should be designed to seek diverse opinions from various employee groups.
Common listening efforts gather three types of feedback from employees: directional, engagement and immediate. Strategies to measure employee voice should target these specific types of feedback to maximize the effectiveness of listening efforts.
Armed with employee voice data, chief HR officers (CHROs) can hold a critical seat at the table during ESG planning
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Chief Human Resources Officer Research Team