Gartner Research

Cloud MSPs Must Understand Multicloud Customer Themes of India

Published: 22 March 2022

Summary

The Indian public cloud market will record a five-year CAGR of 31.1%. Three multicloud themes are a high priority for Indian organizations: deployment models, cloud economics and complexity. Product managers of cloud MSPs targeting India must be aware of local insights.

Included in Full Research

Overview

Key Findings
  • Multicloud is at early-stage adoption in India. Digital natives, IT/IT-enabled services (ITeS) and select enterprises are actively partnering with multiple cloud providers as they accelerate their digital investments.

  • Machine learning (ML) and artificial intelligence (AI), analytics platforms, customer interaction automation, cloud platforms, and APIs and microservices are the top five technical skills that are important for India CIOs and technology executives in 2022.

  • Despite rapid increase in cloud spend, the majority of the Indian organizations remain tactical and have not institutionalized a cloud cost management framework.

Recommendations

Product managers of cloud managed service providers (MSPs) planning to target the Indian marketmust:

  • Target

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Analysts:

Naveen Mishra

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