Published: 04 April 2022
Clusters of emerging technologies are moving across the Hype Cycle for Digital Life and P&C Insurance. Product leaders must be able to identify how business and technology disruptions will impact the future trajectory of these innovations to keep their solutions relevant for the insurance sector.
Insurers will need to integrate data, decision making, content, delivery and engagement services to modernize the customer experience (CX). This requires procuring a range of software and services not available in a single “CX platform.”
Evolving insurance business models require new core functionality to succeed — creating opportunities for vendors that can evolve their core technology to the next generation of solutions.
Creating the agility to truly rethink the way that work is done requires the use of a range of automation technologies to deliver elevated business value as part of a hyperautomation toolbox.
As a product leader responsible for insurance industry
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