Gartner Research

2022年に日本のCIOがデジタル・ビジネスで取るべきアクション:人材と組織

Published: 06 April 2022

Summary

デジタル・ビジネスを推進するCIOにとって、人材と組織は常に最重要課題の1つである。しかしその中身は、デジタル化の進展、スキル・ニーズの変化、リモートワークの普及などにより大きく変化しつつある。本リサーチノートでは、2022年に日本のCIOが意識しておくべきトレンドとアクションを解説する。

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Overview

影響
  • 技術の進化とIT部門外でのテクノロジ・デリバリの広がりによって、IT人材の役割と持つべきスキルが急速に変化している。

  • コロナ禍における対応としての場当たり的なリモートワークが長引いた結果、従業員間の絆や共通の価値観が危機にさらされている。

  • これまでの数年間にデジタル化のプロジェクトで経験を積んだIT人材の間では、成長の機会を求めて転職する傾向が高まっている

推奨事項

日本のCIOは、デジタル・ビジネスを加速するために、人材や組織の面で以下を行う。

  • IT部門に所属する人材の役割とスキルを再定義すると同時に、教育プログラムを充実させて、ビジネス・テクノロジストの育成を強化する。

  • 業務遂行だけでなく、組織の再構築のための時間を確保し、施策を強化することによってチームの絆を再構築する

  • キャリア機会、成長の機会、上司の能力といった従業員価値提案 (EVP) の要素を強化することによって、従業員の定着率を高める

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Analysts:

Yuko Adachi

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