Gartner Research

Startup Lift: How Tech CEOs of SaaS Startups Quantify the Value of Their Solution

Published: 18 April 2022

Summary

Many tech CEOs of SaaS startups focus on new technology or product features without clearly identifying a target market and quantifying the economic value that their solution provides to prospects. Use this approach to identify and clarify the value for prospects while pursuing problem-solution fit.

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Overview

Key Findings
  • Startup SaaS tech CEOs often focus too much on clearly solving a problem for a prospect without quantifying the value associated with that solution.

  • Buyers are looking to understand how a solution will benefit their business, but tech CEOs often tout capabilities that don’t directly translate to business benefits.

  • Understanding the value of a solution relative to the cost of ownership for prospects is critical knowledge for confirming problem-solution fit and preparing to move into the product-market fit phase.

Recommendations

Startup tech CEOs looking to clearly communicate the value of their SaaS solution must:

  • Develop a process for estimating the value of

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Analysts:

Jeff Chamberlain

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