Gartner Research


Published: 26 April 2022



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  • 在中国,混合云的采用已成为主流趋势,其发展已不再局限于技术层面。混合云的运营范围已从传统的专注于单一的本地环境风险缓解和成本控制,发展为在管理风险和成本的同时,提高敏捷性,并对在各类云环境中完成这些任务的复杂性进行管理。

  • 针对本地环境的现有I&O技能组合和能力,已无法满足混合云环境对于敏捷性、自动化和运营能力的要求,从而对业务连续性和可靠性产生影响。

  • 协作对于混合云运营的成功至关重要,而文化和组织策略,以及IT运营人员对工作保障的担忧和认同感的缺乏,均会对协作造成影响。



  • 为在用的混合云所有元素确定运营范围,以明确所有相关基础设施的管理责任。

  • 制定内部人员发展计划,提升云技能,从而解决云技能短缺问题。同时,确定未来的云技能需求,提前进行人才储备。

  • 制定统一的目标和指标,构建协作模式,并且采用协作工具,以打破各自为政的工作方式,推动有利于实施云战略的协作文化。

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Carolin Zhou

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