Published: 26 April 2022
为满足新兴信息技术的需要并遵守行业规范和中国法律的合规要求，许多中国的企业机构都在考虑采用多云模式。本研究报告旨在帮助基础设施和运维领导者明晰多云模式的复杂性及其可以带来的益处。
如今，越来越多的企业机构开始采用多云战略，但许多基础设施和运维企业机构的多云战略并未发挥应有的作用。这些企业机构对多云模式预期收益的估测往往并不准确，使用多云模式的方式也不恰当，最终导致成本超出预期，却未能达到期待的效果。
采用多云战略的企业机构，会因采购多家云服务提供商的产品而导致购买力分散，使本已存在的人才短缺问题进一步加剧，并增加了运维负担。以上问题可能会超越多云战略带给企业机构的益处。从运维的角度来看，多云环境的管理更为复杂，既导致管理成本的增加，也对工具选择和人员配置造成挑战。
对于针对单一供应商云环境设计的流程和工具来说，要适应多云环境并非易事。中国企业机构将工作负载分散部署至多种云环境的独特需求，往往会给现有流程造成压力，因为这些流程是针对不同供应商的环境分别设置的。
负责云战略规划的中国基础设施和运维（I&O）领导者，应：
辨识并评估多云战略的收益（例如防止厂商锁定、提高云基础设施的韧性等）和潜在弊端（如管理复杂性增加、人才缺口等），以避免由于不当采用多云战略而造成损失。
根据企业机构自身的条件和需求，制定“最佳云管工具”战略，以支持对多云环境的运维管理。
重新调整流程，以方便实施多云治理。制定适用于多家提供商的通用策略和指南，同时部署针对每家提供商的特定管理措施。
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