Gartner Research

IAM Leaders’ Guide to IAM Program Management

Published: 28 April 2022

Summary

Identity and access management is a crucial component of every cybersecurity program. Security and risk management leaders need to implement a well-governed IAM program which will enhance their cybersecurity posture, while delivering digital transformation and business value.

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Overview

Key Findings
  • Organizations often fail to recognize the foundational role that identity and access management (IAM) plays in delivering business value. Stakeholders are often not involved in setting priorities or making purchase decisions, and lack the understanding for how IAM can contribute to their goals and strategies. Identity conversations with senior leaders can be difficult, as IAM is complex and not easily understood outside of IT or security teams

  • Without clear ownership and accountability across the enterprise, security or IT is often seen as owning the risk associated with the lack of IAM controls.

  • The workload of the IAM team is

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