Gartner Research


Published: 23 May 2022



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  • デジタル・トランスフォーメーションの取り組みのうち、新しいデジタル・ビジネスの構築に関わる分野では、IT部門以外の組織が主導するケースが60%に上った。

  • イン/アウトソーシングの実施では、戦略、企画立案といった上流工程においても、補完的な活用を含め、社外リソースを活用している企業が60%を超えた。

  • 社外リソースの選択肢では、既存ベンダーだけでなく、新しいビジネス・アイデアや技術のノウハウを提供できるベンダーを新たに開拓している企業が50%近くに上った。

  • 新しい技術の調査/検証、データ・サイエンス/アナリティクスといった分野では、専門スキルを有するギグ・ワーカーの活用を進めている企業が30%程度あった。新しい技術に関連する開発/メンテナンスなどでは、オフショアや地方ベンダーの活用を検討する企業が約30%であった。

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Akimasa Nakao

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