Gartner Research


Published: 19 July 2022



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  • 従業員のデジタル・イネーブルメントにおけるIT中心の既存のアプローチは、テクノロジが変化する速度に追い付いておらず、新たなアプローチが求められている

  • 従業員に、「自身のキャリア開発のゴール達成には、デジタル・デクステリティの向上が必要だ」と感じさせることが、デジタル・スキルの開発に不可欠である。

  • デジタルによって支援される自身の活動と企業目標がどう結び付くかを従業員が確認できるようにすることが、企業の成功に不可欠である



  • 従業員のデジタル・デクステリティ向上事業活動の一部として組み込むために、エグゼクティブ・リーダーの積極的な関与を求めることで、状況に則した持続的な成功へと導く。

  • キャリア開発の機会、業務遂行における自律性、マネージャーへの信頼といった従業員エンゲージメントの推進要因をデジタル・デクステリティ開発プログラムに組み込む。

  • 一時的な特別プロジェクトとしてではなく、ビジネスの長期的な成功を左右する継続的プロジェクトとして従業員のデジタル・デクステリティ取り組む。

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Hironori Hayashi

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