Gartner Research

Critical Capabilities for Privileged Access Management

Published: 25 July 2022


Exploitation of privileged accounts is a prime vector for breaches. Cyberinsurance companies are demanding the use of PAM tools. Effective PAM is more important than ever. Security and risk management leaders can use this research to compare the effectiveness of PAM tools.

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Key Findings
  • As last year, many vendors are offering SaaS-delivered privileged access management (PAM), with some moving toward a model that emphasizes their cloud offerings over software-delivered PAM.

  • Several vendors are beginning to position themselves as providers of converged identity platforms, but the effectiveness of this approach is generally contingent on embracing a single-provider approach.

  • Interest in secrets management has continued to grow as more vendors add this functionality to their PAM products, albeit with varying degrees of success.

  • Cloud infrastructure entitlement management (CIEM) remains a growth area, with almost half the vendors surveyed offering at least some notable capabilities in this area.



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  • BeyondTrust
  • Broadcom (Symantec)
  • CyberArk
  • Delinea
  • Hitachi ID
  • ManageEngine
  • Netwrix
  • One Identity
  • Saviynt
  • Privileged Access Governance
  • Account Discovery and Onboarding
  • Privileged Credential Management
  • Privileged Session Management
  • Secrets Management
  • Logging and Reporting
  • PEDM — UNIX/Linux
  • PEDM — Windows
  • Automation and Adjacent Integration
  • Ease of Deployment and Maintenance
  • Performance and Availability
  • Just-in-Time PAM Methods
  • CIEM
  • PASM
  • Windows PEDM
  • UNIX/Linux and macOS PEDM
  • Secrets Management
  • CIEM

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Critical Capabilities: A deeper look into provider offerings

How does a Critical Capabilities report work?

As a companion to the Magic Quadrant™, a Critical Capabilities report scores competing products and services against a set of meaningful differentiators. It reveals which options are the best fit in various use cases to help you focus on the vendors best suited to your needs.

A Critical Capabilities report is more than just a diagram. You also get:

Sharper focus

Narrow down the product and service criteria most important to you.

Individualized use cases

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A Gartner Critical Capabilities report is just one of our many offerings.

We provide actionable, objective insight to help organizations make smarter, faster technology decisions to stay ahead of disruption and accelerate growth.

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Align deal structures and optimize spend

We benchmark pricing against the market so you avoid unnecessary charges.

Reduce complexity and risk

We analyze contract terms and conditions to protect you against future price increases and unanticipated costs.

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