Gartner Research

Offering Managers Insight: 3 Distinguishing Traits of Successful Players in SAP S/4HANA Application Services Market

Published: 05 August 2022


The combined revenue for the 20 service providers in the Magic Quadrant for SAP S/4HANA Application Services is more than $26 billion — and nine providers earned 78% of it. Offering managers must learn the distinguishing traits of these leaders in order to evolve their own product strategies.

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Key Findings
  • Size does matter. Providers in the Leaders quadrant have average revenues, full-time equivalents (FTEs), and projects by industries that are between two and three times of the size of the Niche quadrant providers.

  • The percentage of revenue generated through application management and the percentage of RISE with SAP projects are the only two areas where providers in the Leaders quadrant are behind Niche quadrant providers.

  • Providers in the Leaders quadrant and consulting providers focus on the business process improvement element of customer projects, as these are a key priority and source of additional revenue and margin.

  • Peer Insights reviews are a

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Fabio Di Capua

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