Published: 29 August 2022
Gartnerがデジタル・ワーカー7,000人以上を対象に行った調査から、最新のオンライン会議に関する10個の主要課題が明らかになった。ハイブリッド・ワークの方針を立案する上で、経営幹部は、オンライン会議の「プラクティス」「テクノロジ」「文化」の改善に注力することで、組織のパフォーマンスを高めることができる。
オンライン会議に関する主要課題の大半は、テクノロジの不適切な使用や、好ましくない会議プラクティスに起因しており、テクノロジだけで解決できるものではない。
一般的な障壁が依然として生産的な会議エクスペリエンスを妨げているものの、テクノロジの適切な導入／採用／サポートによって効果が得られる。
会議の管理／プラクティス／テクノロジ／ツールを担当する経営幹部は、以下を行う。
不要な会議を削減し、実施される会議を改善するには、会議構成、参加者、会議前の期待事項に注力する。ビジネス・リーダーと協力し、これらのベスト・プラクティスを提供する。
技術的な課題を洗い出し、解決に向けて優先順位を付けることで、会議の成功を阻む問題に取り組む。
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