Published: 01 September 2022
CIOs leading change often struggle to build understanding in a way that promotes dialogue, critical thinking and action. This research provides guidance on how to create a change vision that addresses the “what” and “why” driving the change, and motivates employees to be part of the change journey.
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Whenthe future direction of the business doesn’t resonate with the team or they don’t understand why change is necessary, the result is inertia, confusion and resistance.
CIOs often fail to adequately and consistently provide a clear link between the vision and outcomes as such employees are not motivated to be part of the change journey.
Communication about change within the IT organization tends to be top-down. When employees are not involved, there ensues a lack of ownership in the change activities.
To lead the IT organization through strategic change and transformation, CIOs should:
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