Published: 03 October 2022
Summary
Growing digital commerce revenue through third-party channel partners can be a challenge for many organizations. Digital marketing leaders should follow the three steps outlined in this research to assess the third-party commerce landscape, prioritize partner opportunities and execute effectively.
Included in Full Research
Overview
Key Findings
Accelerated digital marketing efforts, triggered by the pandemic, resulted in explosive growth in the use of third-party digital commerce channels as a solution to overcome revenue challenges.
The proliferation of third-party commerce led to fragmentation, resulting in huge disparities in third-party commerce capabilities and marketing resources being spread too thin across partners.
As a result, digital marketing leaders face challenges with inconsistent execution and outcomes in third-party digital commerce growth.
Recommendations
To drive third-party digital commerce growth, digital marketing leaders responsible for customer acquisition and retention should:
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