Gartner Research

Improve Software Quality by Building Digital Immunity

Published: 17 October 2022

Summary

Traditional, testing-focused software quality approaches fail to deliver innovation quickly and lack the agility to quickly respond to defects. Software engineering leaders must take three steps to move beyond their approach to software quality and build digital immunity.

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Overview

Key Findings
  • Software engineering leaderswho limit their development strategy to just building according to specification set their teams up for failure, with no validation that a product actually provides value to the customer.

  • Software engineering leaders struggle to plan for all eventualities of how modern, highly distributed software systems may fail, resulting in an inability to quickly remediate software defects and avoid impact on users.

  • Software testing that requires human interaction doesn’t prevent bugs from escaping into production or fix them — leading to additional work and waste for application teams.

Recommendations

Software engineering leaders responsible for software quality improvement should:

  • Create a vision

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Analysts:

Joachim Herschmann

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