Published: 31 October 2022
Summary
The market for cloud HCM suites for enterprises with 1,000+ employees is maturing. Market consolidation continues, but innovation is still present, especially for employee experience and talent management. HR technology leaders should use this report to help identify the best suites for their needs.
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Overview
Key Findings
Employee experience, something somewhat lacking in previous years but increasingly in demand, is now broadly supported by all vendors in this research, and some vendors are delivering robust levels of this capability.
Recruiting, compensation planning and performance management received the highest average ratings, suggesting that the associated functions are more likely to be native to cloud HCM suites than deployed via third parties.
Workforce planning is much more likely to be deployed by third-party vendors than to be native to cloud HCM suites, with the provision of robust workforce planning a differentiator in this market.
Geographic localization is a common limiting
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Strategic Planning Assumption
- ADP
- Cegid (HCM)
- Ceridian
- Cornerstone OnDemand
- Darwinbox
- Infor
- Oracle
- SAP
- UKG (Pro)
- UKG (Ready)
- Workday
- Core HR/Benefits Administration
- Employee Experience/IHRSM
- Payroll Administration
- Workforce Management
- Prehire Talent Management
- Posthire Talent Management
- Analytics/AI/Planning
- Overall Product Satisfaction
- Overall VCR Satisfaction
- Core HR & TM (Global Organization)
- North American Midmarket
- European Midmarket
- NA Compliance Suite 1,000-2,500
- NA Compliance Suite 2,500+
- Asia/Pacific Market
- Core HR and TM (Global Organization)
- North American Midmarket
- European Midmarket
- North American Compliance Suite 1,000-2,500
- North American Compliance Suite 2,500+
- Asia/Pacific Market
Gartner Recommended Reading
Critical Capabilities Methodology