Gartner Research


Published: 08 November 2022



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  • 随着用户个性化需求的增多,中国的MDR服务发展出了大量类别,可为包括威胁检测和响应在内的多种用例提供支持,但企业机构很难在众多MDR服务类别中做出最适当的选择。

  • 采用提供商自有技术的远程MDR服务还未被中国用户广泛接受。此外,随着混合云、多云和信息物理系统(CPS)的发展,IT环境也变得越来越复杂。在服务交付模式和技术覆盖方面,这些都增加了用户在选择MDR服务时的复杂性和可选范围。

  • 不同提供商MDR服务的交付物和相应性能各不相同,但市场中并不存在被广泛认可的服务等级协议(SLA)标准来帮助采购方进行公平对比和持续的供应商管理。

  • 为了减少安全事件的风险和影响,中国的许多MDR服务侧重于监控和检测,而非响应(遏制和缓解)。



  • 采用核心MDR服务来获取深入的威胁检测和响应能力,并根据企业机构的需求,仅采购所需的周边服务,避免过度投资。

  • 调查MDR提供商的能力,确保其契合企业机构的现有技术投资、内部能力、合规限制和技术环境。

  • 制定SLA,并对服务水平进行持续评估,以确保安全运营整体成熟度不断提升。

  • 利用MDR服务的事件响应能力、流程以及与IT工单系统的集成,确保MDR提供商可对威胁进行有效的安全控制和响应,并采取主动的响应行动。

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Angela Zhao

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