Published: 05 December 2022
Digital businesses require automation to support growth and innovation while achieving process efficiency and cost optimization. I&O leaders need an automation team to start, standardize and scale automation capabilities by building a portfolio of skills as part of a focused automation initiative.
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Infrastructure and operations (I&O) leaders are challenged to keep up with the velocity, stability and emerging cost optimization demands of their business partners and the scope of opportunities within their organization.
Overlapping automation initiatives and confusion about roles result in competing directions and tools across their organizations, leading to poor governance and increased exposure to risk.
Many I&O leaders evaluate automation initiatives with few or unclear metrics that fail to align with business priorities, restricting their ability to maximize the benefits of automation.
I&O leaders responsible for scaling infrastructure, operations and cloud management automation initiatives should:
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