Gartner Research

Competitive Landscape: CSP Managed Security Services

Published: 29 December 2022


Digital transformation is creating explosive demand among enterprises for security services around SaaS, cloud, 5G, Internet of Things and APIs. Communications service providers should use this research to position their managed security service portfolios to target buyer needs.

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Key Findings
  • Overall, communications service providers (CSPs) lag behind in the managed security services (MSS) marketplace in revenue, time to market and quality, breadth and/or depth of portfolio offered. However, the leading CSPs that deliver MSS are providing services that closely meet buyer security needs and are among the top 25 of MSS providers, with the top five CSP MSS providers in the top 12.

  • Increased enterprise MSS demand, due to the rising adoption of high-growth MSS, is being met by leading CSPs by delivering these high-growth services and going beyond with additional advanced security services, such as threat intelligence labs,

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  • Product or Portfolio Overview
  • How AT&T Competes
  • Product or Portfolio Overview
  • How BT Competes
  • Product or Portfolio Overview
  • How Deutsche Telekom Competes
  • Product or Portfolio Overview
  • How Lumen Technologies Competes
  • Product or Portfolio Overview
  • How NTT DATA Competes
  • Product or Portfolio Overview
  • How Orange Cyberdefense Competes
  • Product or Portfolio Overview
  • How Verizon Competes


Jon Dressel

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