Published: 13 January 2023
Xinchuang, unsatisfactory services and product capabilities, and budget constraints are pressuring software engineering leaders in China to switch RPA vendors. Before switching, they should take four actions to select RPA vendors that will meet their organizations’ long-term needs.
Xinchuang, a national strategy to promote IT innovation in China, has led many software engineering leaders in state-owned businesses to shift to domestic robotic process automation (RPA) providers.
Software engineering leaders are dissatisfied with their RPA vendors’ delivery and customer success services and are reevaluating their original choices of vendors.
Many software engineering leaders initially selected an RPA tool based on their organizations’ short-term automation needs. They are now considering a vendor switch because their vendors’ current RPA products no longer meet their organizations’ business requirements.
Severe market competition drives RPA players to offer lower prices to win a
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