Published: 30 January 2023
Summary
As the business landscape evolves, so do expectations for HR’s services — without a commensurate increase in resources. HR leaders can adopt a problem-solver pool to tackle issues, as they arise, in a more agile and flexible way, but its structure must be right for the problems it is addressing.
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Overview
Key Findings
A problem-solver pool helps HR achieve its goals of agility, customer centricity and operational efficiency, serving as a dynamic team whose main job is to examine talent problems and to hypothesize, test and build solutions.
In implementing a problem-solver pool, HR leaders need to consider their objectives and feasibility for the pool.
HR leaders should evaluate how long they will be deploying the team as well as the intensity of the work to determinethe structure of the problem-solver pool.
Recommendations
To successfully implement a problem-solver pool, HR leaders should:
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Analysts:
Chief Human Resources Officer Research Team