Published: 13 February 2023
Summary
Technology has assumed an outsize role in day-to-day employee experience. Digital workplace application leaders should use our 2023 predictions to guide strategic investments in digital employee experience and ensure the digital day of tomorrow doesn’t become a digital nightmare.
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Overview
Key Findings
A 2022 Gartner survey on the future of work reinvented shows thathuman-centric strategies, flexible experiences, intentional collaboration and empathy-based management deliver morethan five times greateremployee performance, yet digital workplace strategies rarely center around the human experience.
According to Gartner’s 2022 Digital Worker Survey, hybrid meetings (with a mix of in-person and virtual participants) are the least preferred meeting style compared with in-person and virtual meetings. They’re also ranked as one of the least productive meeting formats for meeting business goals.
In a 2021 Gartner survey, 73% of managers outside of IT expressed a desire for more technologists on their teams
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