Gartner Research

Critical Capabilities for Managed IoT Connectivity Services, Worldwide

Published: 13 February 2023


Gauging the relative strengths of managed IoT connectivity vendors is vital to match capabilities to specific project requirements. I&O leaders should use this research to analyze vendor portals, security, analytics and broader deployment service capabilities, in addition to network coverage.

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Key Findings
  • Vendors in the managed Internet of Things (IoT) connectivity service market are mainly focused on connected commercial IoT products that require cloud-based architectures for both on the premises and at the edge. Connected industrial IoT products remain a key priority in vendors’ portfolios in the evolution to 5G and private mobile networks with security and device management capabilities.

  • Multinational enterprises are increasingly demanding flexibility to bring their own connectivity and optimizing IoT connectivity costs, while enhancing network coverage with their prime contractors for managed IoT connectivity services.

  • Enterprises are aligning their need for IoT connectivity with business solutions that can

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  • 1NCE
  • Aeris Communications
  • AT&T
  • BICS
  • Cubic Telecom
  • Deutsche Telekom
  • Eseye
  • Itron
  • KORE
  • NTT
  • Orange Business Services
  • Sierra Wireless
  • Soracom
  • Telefónica
  • Telenor Group
  • Telit
  • Verizon
  • Vodafone
  • Wireless Logic
  • Sourcing and Logistics Management
  • Connectivity Management Portal
  • Service Management & Multisourcing
  • SIM and Subscription Management
  • Device and Application Management
  • Security Management
  • Secure Access to Information
  • Outsourced IoT Connectivity
  • Managed Complex and Diverse IoT Connectivity
  • Managed Connected Consumer Products and Services
  • Managed Connected Commercial Products and Services
  • Managed Connected Industrial Products and Services

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Critical Capabilities: A deeper look into provider offerings

How does a Critical Capabilities report work?

As a companion to the Magic Quadrant™, a Critical Capabilities report scores competing products and services against a set of meaningful differentiators. It reveals which options are the best fit in various use cases to help you focus on the vendors best suited to your needs.

A Critical Capabilities report is more than just a diagram. You also get:

Sharper focus

Narrow down the product and service criteria most important to you.

Individualized use cases

Use interactive features to customize usage scenarios based on your organization’s unique needs.

Faster decision making

Use data to speed up provider selection and accelerate the procurement process.

A Gartner Critical Capabilities report is just one of our many offerings.

We provide actionable, objective insight to help organizations make smarter, faster technology decisions to stay ahead of disruption and accelerate growth.

Pick the right provider with confidence

We use a Critical Capabilities report, the Magic Quadrant and more to ensure you select the best-fit provider to avoid the costly repercussions of a poor decision.

Align deal structures and optimize spend

We benchmark pricing against the market so you avoid unnecessary charges.

Reduce complexity and risk

We analyze contract terms and conditions to protect you against future price increases and unanticipated costs.

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