Gartner Research

AIベンダーに「説明責任」を求める

Published: 21 February 2023

Summary

AIが導く結論にバイアスがあることで、利用企業が、倫理上またはコンプライアンス上のリスクを被る例が広がりつつある。ソーシング/調達/ベンダー管理のリーダーは、ベンダーに対して、説明/解釈可能なAIを提供する契約上の責任を求めるべきである。

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要約

主要な所見
  • ソーシング/調達/ベンダー管理 (SPVM) のリーダーが、社内のAIガバナンスをソフトウェア契約やクラウド契約にも適用しない場合、自社全体を重大なリスクにさらすことになる。

  • AIを (直接、またはソフトウェアに組み込んで) 提供するソフトウェア/クラウド・ベンダーは、先入観により偏った学習データセットを利用したり、提供したりする可能性がある。

  • ほとんどのソフトウェア/クラウド契約では、AIが導く結果についての説明責任をベンダーが果たすことについて、明確なコミットメントが存在しない。

推奨事項

AIベンダーとの契約交渉を担当するSPVMリーダーは、以下を行う。

  • 社内のステークホルダーと協力し、自社のAIガバナンスのガイドラインを明確にした上で、同じガバナンスを、ベンダーの評価や契約にも含める。

  • 潜在的なリスクを回避するために、バイアス検知/制御が実行された学習データセットをAIベンダーに提供させる。

  • 学習モデルの文書化も求めた上で、モデルを継続的に進化させることを目指す。

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Analysts:

Tsuyoshi Ebina

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