Gartner Research

Collaborative Software and Knowledge Management Tools Market, 2002-2007

Published: 29 September 2003

ID: G00117334

Analyst(s): Burke Oppenheimer


CSKMT vendors experienced mixed results in 2002. Global economic conditions, political concerns and a depressed IT funding climate have affected the sector's growth, and slow growth will continue through the forecast period.

Table Of Contents
  • Executive Summary
  • Competitive Landscape
    • E-Mail and Calendaring
    • CM and DM
    • Real-Time Collaboration
    • Team Support
  • CSKMT Global Forecast
  • CSKMT Segment Forecasts
  • E-Mail and Calendaring Software Revenue Forecast
  • CM and DM Software Revenue Forecast
  • Real-Time Collaboration Software Revenue Forecast
  • Team Support Software Revenue Forecast
  • Gartner Dataquest Perspective
  • CSKMT Segment Definitions
    • Content Management and Document Management
    • E-Mail and Calendaring
    • Real-Time Collaboration
    • Team Support
  • Glossary of Terms

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