Gartner Research

Critical Capabilities for Indoor Location Services

Published: 27 February 2023


Growing safety and compliance requirements and rapidly expanding use cases require varying levels of location accuracy. I&O leaders should use this research to shortlist products to meet use cases that require the location of every asset.

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Key Findings
  • The use of location to determine the safety of employees continues to be a top priority for infrastructure and operations leaders, with requirements for accuracy that differ based on the vertical market.

  • New generations of tags continue to combine x, y and z location with other sensing capabilities.

  • Low-cost anchors or adapters, working in conjunction with enterprise infrastructures, provide an advanced underlay. This enables communications for Wi-Fi or Bluetooth low energy networks, augmenting existing UWB, HF, or it provides the energy for harvesting solutions.


Infrastructure and operations leaders responsible for indoor location projects that expand the digital workplace’s capabilities must:

  • Assess

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  • CenTrak
  • Cisco
  • HID Global
  • Inpixon
  • Juniper Networks
  • Litum
  • Midmark
  • Purple
  • Quuppa
  • Securitas
  • Trio Mobil
  • Ubisense
  • Zebra Technologies
  • Collect Differing Location Data
  • Granularity for Indoor Location
  • Distance Between Two Assets
  • Management and Security
  • Scalability of Deployment
  • Agility
  • Privacy
  • Integration in Applications
  • Static Asset Location
  • Zonal Asset Tracking
  • Real-Time Location System Asset Tracking
  • People Tracking
  • High-Value or Flight-Risk Asset Tracking
  • Asset Interactions

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Critical Capabilities: A deeper look into provider offerings

How does a Critical Capabilities report work?

As a companion to the Magic Quadrant™, a Critical Capabilities report scores competing products and services against a set of meaningful differentiators. It reveals which options are the best fit in various use cases to help you focus on the vendors best suited to your needs.

A Critical Capabilities report is more than just a diagram. You also get:

Sharper focus

Narrow down the product and service criteria most important to you.

Individualized use cases

Use interactive features to customize usage scenarios based on your organization’s unique needs.

Faster decision making

Use data to speed up provider selection and accelerate the procurement process.

A Gartner Critical Capabilities report is just one of our many offerings.

We provide actionable, objective insight to help organizations make smarter, faster technology decisions to stay ahead of disruption and accelerate growth.

Pick the right provider with confidence

We use a Critical Capabilities report, the Magic Quadrant and more to ensure you select the best-fit provider to avoid the costly repercussions of a poor decision.

Align deal structures and optimize spend

We benchmark pricing against the market so you avoid unnecessary charges.

Reduce complexity and risk

We analyze contract terms and conditions to protect you against future price increases and unanticipated costs.

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