Gartner Research

CRM in France: Key Figures and Trends

Published: 10 November 2003

ID: G00118127

Analyst(s): Alexa Bona, Fabrizio Biscotti, Nicole France, Jim Davies

Summary

France is the third largest market in Europe for customer relationship management software. Competition between global vendors and local companies is growing, as both strive to win over the country's smaller businesses.

Table Of Contents
  • CRM in France: Key Figures and Trends
    • Executive Summary
    • CRM Software Market in France
    • CRM Software Vendors
    • CRM Market Segments
    • Gartner Dataquest Perspective
    • Recommendations
  • New License Revenue vs. Intent to Implement
    • Recommended Reading

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