Gartner Research

SAPライセンス契約で注意すべき10のポイント

Published: 03 March 2023

Summary

SAPソフトウェアやSaaSを検討する企業は、契約後に想定外の事態に見舞われることがないよう、契約に潜む問題点を事前に把握すべきである。ソーシング/調達/ベンダー管理のリーダーは、本リサーチノートを活用してライセンス契約に潜むリスクを明らかにし、それらを積極的に軽減する必要がある。

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要約

主要な所見
  • 20211月から2022年の現時点までにGartnerに寄せられた、SAPの価格設定に関するインクワイアリのうち69%は、透明性の欠如によるライセンスや契約の落とし穴についてであった。

  • ソーシング/調達/ベンダー管理 (SPVM) チームが受けるSAP関連のインクワイアリのうち、コンプライアンスや使用権の懸念に関するものが30%を超えている。さらにその43%は、厳しい監査につながるケースが考えられる、間接利用/デジタル・アクセス、合併/買収/事業売却 (MAD)、ライセンス・メトリクスの変更に関連している。

推奨事項

SAPソフトウェアとSaaS契約を交渉するSPVMのリーダーは、以下を実践する。

  • SAP S/4HANARISE with SAPへの移行に関して、品目ごとに価格を明確に把握し、長期契約を締結する実質コストを特定する。また、必要な製品利用を見極めて契約することで、過剰な契約を回避する。

  • MADの際のライセンス権、間接利用/デジタル・アクセスに関するリスク、およびメトリクスの変更によって生じ得る影響を評価し、コンプライアンス違反のリスクを軽減する。

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Analysts:

Akimasa Nakao

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