Gartner Research


Published: 15 March 2023



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  • デジタル化やイノベーションを推進するアイデアの実施段階で事業部門に頼り始めたことで、検証や検討の方向付けに苦慮しているリーダーが散見される。

  • 既存のさまざまな規制やルールによってハイパーコネクテッドで実現する新たな製品やサービスの提供が難しい、あるいは制限されるといった事態が発生している。

  • 現状ではデジタル化を実現するテクノロジの成熟度が低かったり、スキルのある人材がいなかったりするために、そうしたテクノロジへの取り組みにまだ手を付けられない企業が半数近く存在する。



  • 新たに提供するサービスの目的や仕組みが従来の事業とは異なるケースでは、事業部門の協力は限定的なものになることを前提とし、経営陣自らが各関連部門の協力体制を築し、リードするようにする

  • 市場に巨大な影響を与えるベンダーや規制の導入・管理に極めて大きな影響力を持つ政府や官公庁、業界団体なども、従来の規制やルールを一緒に変えていくパートナーと捉え、見直しの当事者として活動に積極的に取り組む

  • ハイパーコネクテッドを提供できる領域はまだ限定的であるが、社内の取り組みには積極的に関わり、すべてがつながることを前提とする時代に必要なプラットフォームの構築やその運用の経験を率先して獲得する。

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Takeshi Ikeda

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