Gartner Research

Mercury Interactive Topaz Web Performance Management

Published: 08 December 2003

ID: G00118844

Analyst(s): Sharon Fisher, Hedy Alban

Summary

This APM monitors and manages processes, systems, applications and users. It saves customers money by leveraging their information assets, streamlining tasks and enabling non-IT staff to play a part in managing data.

Table Of Contents
  • Corporate Headquarters
  • Overview
  • Analysis
    • Console
    • Diagnostics
    • Monitors and Adapters
    • Newer Applications
    • Stand-alone Products
    • Solutions
    • Customer Support
    • Hosted Service
  • Pricing
    • GSA Pricing
  • Competitors
  • Strengths
    • Wide Variety of Products
    • Offers Single Source
    • Helps Support SLM
    • Improved Support for Distributed Environments
    • Deep Diagnostics
    • Supports Both Testing and Monitoring
  • Limitations
    • Not a One-Stop Shop
    • Limited Diagnostics
    • Integration Problems
    • Recommended Gartner Research
  • Insight

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