Gartner Research

Business Process Outsourcing Comes of Age in Japan

Published: 02 March 2004

ID: G00119910

Analyst(s): Satoshi Yamanoi , Jim Longwood , Rolf Jester , Richard G. Harris

Summary

A deal between a large insurer and IBM Japan will likely transform the Japanese business process outsourcing (BPO) market. Enterprises should include BPO scenarios when developing their sourcing strategies.

Table Of Contents
  • Event
  • Analysis

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